Frictionless Business

Procedural steps that inhibit or slow down the completion of the manufacturing process are considered as points of friction (delays) in the completion process. HP&C’s supply chain based approach to delivering services undertakes steps that are designed to remove points of friction, including such things as transportation delays, and incomplete or inconsistent PO instructions. Supply chain-based solutions, a commitment to innovation and quality, and the ability to quickly respond all combine to make HP&C the easiest (frictionless) company with which to do business.

The Company’s continual expansion of facilities, services, and capabilities evidences its commitment to productivity, quality control, and capacity to insure the fastest turn-around times in the industry. Streamlined administrative processes, detailed specifications review, remote satellite operations, and scheduled pickup and delivery routes are just a few examples of how HP&C expedites clients’ corrosion and wear protection requirements.

Sales and production teams work in concert with a focus on getting the customer’s orders done right and on time. Pre-production meetings, often including customers, are held for new or unusual projects to insure that all aspects of the job are given the proper attention. On-site quality control managers continually monitor finishing processes and procedures to assure finished pieces meet customers’ specifications and expectations.